​Privacy Policy

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

• Web browser type

• IP address

• Time zone

• Installed cookies

• Pages or products viewed

• Websites or search terms that referred you to the Site

• How you interact with the Site

When you make a purchase or attempt to make a purchase through the Site—or submit an enquiry—we may collect:

• Name

• Billing or shipping address

• Email address

• Phone number

• Payment details (e.g., credit card, mobile wallet, bank transfer)

• EV product preferences or service enquiries

We refer to this as Order Information.

“Personal Information” in this Policy includes both Device Information and Order/Enquiry Information.

We use the information collected from you to:

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For Orders & Service Requests

• Process and fulfill purchases or service bookings

• Communicate with you regarding your order or enquiry

• Provide invoices, confirmations, or delivery updates

• Screen transactions for fraud or risk

For Site Improvements

• Analyse how customers browse and interact with the Site

• Improve website performance and user experience

• Monitor marketing campaign effectiveness

• Support advertising and retargeting efforts

Marketing

Where allowed by your preferences, we may use your information to:

• Send product updates

• Share promotional offers

• Provide EV-related marketing content

We may share your information with trusted third-party partners who assist us in operating our business. For example:

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• Website Hosting & E-Commerce Providers

• Analytics Partners

• Payment Processors

• Logistics & Delivery Partners

Legal Compliance

We may also share your information if required:

• To comply with laws or regulations

• To respond to lawful requests (e.g., subpoenas)

• To protect FMF EV’s rights and security

We use your personal information to provide targeted advertisements or marketing we believe may interest you.

We do not alter our data collection practices when we receive a “Do Not Track” signal from your browser.

We retain your Order Information and enquiry records unless and until you request that we delete them.

Device Information may be retained for analytics and security purposes.

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will always be posted on this page with an updated revision date.

For questions about our privacy practices or if you would like to make a complaint:

Please contact us through the Contact Us form on the FMF EV website.

By subscribing to FMF EV SMS or email alerts, you agree to receive text messages and emails regarding updates, promotions, and product announcements.

You may opt out at any time by replying STOP.